WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
Vocal Nectar is committed to protecting your privacy.
We are registered under and process data in accordance with the Data Protection Act 1988 and the General Data Protection Regulations. By using our website, you consent to the collection and use of your personal data in the manner set out in this policy.
Changes may occur to this policy without forewarning. Please therefore refer back to this page occasionally, to ensure you are satisfied with any policy changes. Continued use of this website verifies your acceptance of the policy.
We collect and processes data about you whenever:
you provide information by signing up for a new account on our website
you register for an online account that can be used to purchase products, membership or to register for any number of events, both online and physical
you sign up to receive email newsletters or join our mailing list
you provide information when filling in an application form on our website
you provide information when filling out a product page on our website
you make purchases from the website
you sign up for subscriptions on our website
you complete surveys that we use for research purposes
you leave feedback on our website
you visit our website, leaving personal information about your computer and number of visits
you contact us via phone, email or in person, when we may keep your contact details
VOCAL NECTAR MAY COLLECT TWO DIFFERENT TYPES OF PERSONAL DATA
1) Personally-Identifiable Information such as names, e-mail addresses, billing information, country of residence and ‘click stream’ data which tracks visitor activity on a Website or online service.
2) Sensitive Data, including a client’s confidential and personal data, home telephone numbers, Bank Account details, Paypal addresses, Stripe addresses, ban details, interview notes, Biographies, CVs, etc. All sensitive data is given additional safeguards and heightened protection.
USE OF PERSONAL DATA
Vocal Nectar collects and stores your name, address, and other basic Personally-Identifiable Information and Sensitive Data when such information is given to us with your consent. It is also used for billing purposes, other legitimate business purposes so we may provide you with the service or product you have purchased or requested, and that we may develop and customise our products and services to better understand and meet your needs and preferences.
Vocal Nectar may send your important updates and information about relevant products and services that may be of interest to you.
TRANSFER AND DATA SHARING
Vocal Nectar will NEVER sell personal data in any form, including mailing lists. Any and all personal data we gather is solely and exclusively for internal use.
Should there be a valid business requirement or need, we may pass your information between different departments, colleagues, software programs or websites belonging to Vocal Nectar. Our offices are listed on this website and updated as appropriate. We will never share your personally-Identifiable Information with external companies, and while we may send information to you about products and services from third parties from time to time as appropriate, we will never share your personally-identifiable information unless you have authorised us to do so or in circumstances in which we are obliged to do so by law.
SECURITY AND DATA PROTECTION
We will maintain appropriate safeguards to ensure the security, integrity and privacy of all your Personally-Identifiable Information that you have provided us with. We will never disclose sensitive Data to any third parties and at any time you have the chance to opt out of sharing this information with our organisation, should you request.
Please be aware the internet is not a 100% secure environment and we can NEVER guarantee absolute security of any information entrusted or given to us.
Any breach of data, upon our being made aware of it, will be instantly reported to appropriate legal organisations and regulatory boards. Vocal Nectar cannot be held responsible for data breaches they are unaware of, due to internet or technology failure, lack of access to the internet, breach of security or data from external sources, including hacking, and other valid reasons where we may not be aware of, nor able to access details of such a breach.
LINKS TO OTHER WEBSITES
This Policy does not cover any external websites, presented through advertisements or direct links, from our website(s), to websites owned and operated by third parties. We are not responsible for the content or privacy policies of any external or linked websites.
ACCESS, REVIEW AND CORRECTION
We will take all reasonable measures to ensure that the personal data we hold about you is accurate, through implementing procedures which enable you to review and correct your personal information, should there be any errors. Should you request to access or review any personal data we hold about you, we will request you to verify your identity before we are able to fulfil your request. Such Requests may be made by contacting firstname.lastname@example.org, or through a written request to Vocal Nectar, c/o Fairhaven, East Stoke, Stoke sub Hamdon, Somerset, England TA14 6UQ
If you have a complaint about our handling of data, please contact us in the first instance, so we can address the problem directly. If you feel your complaint or inquiry has not been handled correctly, you are entitled to approach the Information Commissioner’s Office www.ico.org
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